Christmas Opening Hours
Christmas Eve 8:45am – 12 noon
Closed 25th – 28th December
Open 29th and 30th December 8:45am – 3pm
New Year’s Eve 8:45am – 12 noon
Closed 1st – 3rd January 2022
Open as usual 4th January 2022
We are hoping this year to have a little bit of a break over Christmas after what has been a super busy and stressful year, so please find attached our opening times over the Christmas period. If you are a tenant and have an emergency over the Christmas period, please call the out of hours emergency number*.
We hope that everyone has a restful break and manages to get to see loved ones over Christmas and New Year and we wish you a very Merry Christmas and Happy New Year. We hope that 2022 brings more time with family, and that everyone stays happy and healthy.
*Please be aware of what an emergency is, you wouldn't believe some of the calls we have taken in previous years, like the tenant who wanted a tenancy extension and decided to call the emergency line on Christmas Day..... In the event of a fire, break in, or other such emergency, please call 999. For hot water and heating problems you may need to use your initiative to a certain extent and should have a back up electric heater. For flooding, you may need to isolate the water so make sure you know where your stop cock is. If you have a power cut, please check the National Grid website first to see if it is an outage in your postcode area. As much as we will always try to help with any problems, not everything can be fixed on the day over the Christmas period. You will be calling a member of the Spencer Team so please think about whether you can handle your emergency over a short time until we reopen and can get contractors to you.