Tuesday, 16 October 2012

Twelve Months in the Driving Seat - #Spencers #EstateAgents #Sheffield


OH MY! Where did twelve months of my life just disappear to? When Lee and I first started to talk about coming back to Sheffield we were on holiday (in Majorca when we were supposed to be in Greece, but that is a whole other story) and within a very short space of time our flat in Edinburgh was sold and we were working out why we were leaving the UK’s most loved city to return to Sheffield. Your home is always where your heart is and Edinburgh had surely stolen my heart, so returning home to Sheffield was always more about people and opportunity.

Moving away in your thirties turned out to be much more challenging, and therefore far more rewarding, than I had ever imagined. I left Sheffield being unable to tolerate my own company and quickly learnt that I wasn’t that bad after all; in fact, I was really quite funny. Without quoting too many Whitney Houston ballads, the greatest love of all does, in fact, turn out to be learning to at least like yourself and to discover where your strengths lie.

Lee and I spent four fabulous years in Edinburgh and with Lee undertaking his UEFA Pro-licence whilst playing and coaching at Falkirk, and with me learning to teach Pilates, as well as working two other jobs in the property sector; we quickly began to pick up on skills in very different ways. You wouldn’t think that football coaching, or teaching Pilates, would transfer into estate agency, but actually learning to find ways to be understood by others, learning to explain what you would like doing, learning to lead from the front, coaching, teaching, managing, encouraging, bringing out the best in your team, are all transferable throughout any working environment.

We have made many small changes at Spencers since we returned; tweaks, if you like. We have jumped in at the deep end to learn the accounting systems, so that we know every millimetre of our business and it has been a steep learning curve but an incredibly enjoyable one. Having spent four years working for other people, it is hard to know when to keep your mouth shut and to let the boss have their way, especially when you are so sure you know a better way. To be wholly responsible for our own destiny is liberating, and a little bit frightening, but be sure of one thing alone; we will continue to do everything possible to make this business work for the reputation of my family and for our continued business to be based upon recommendation alone. We certainly will not fight to be the cheapest but we will fight to make sure that all our clients are satisfied with our efforts and our service. 

"“Not for the faint hearted” was Spencers’ professional description of the house, yet within 10 days of placing the house on their website they had found a suitable purchaser at a premium over the recommended selling price. From the initial meeting the service, attention and assistance was of the highest order from the whole team Spencers. Whilst I am not planning to sell another house in the foreseeable future I would have no hesitation in recommending Spencers to anyone intending to sell in this area". - Mr T - Vendor

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