Friday, 28 June 2013

Spencers Estate Agents Embrace their Customer Reviews

Customer feedback is an essential part of any business in order to understand your customer base and to find ways of improving areas of the business. Spencers estate agents has always prided itself on providing high standards of service to its customers and the recent high customer ratings on estate agent comparison website WhichPropertyAgent.co.uk have proven that.

WhichPropertyAgent.co.uk compares estate agents based on estate agent reviews left by sellers and landlords. The website enables property owners to find the four best estate agents to sell or rent out a particular property based on how that branch has performed in the past.

Which Property Agent’s Managing Director James Eardley said, “Spencers, on Ecclesall Road in Sheffield, are in the top four estate agents in Sheffield for selling property, scoring particularly high for properties in the S11 postcode.

“It is important to choose an agent who has a proven track record of selling properties similar to the one you want to sell and Spencers have proven that their local knowledge and ability to sell are first class.”
Estate agents are reviewed on Which Property Agent by their customers for the following criteria:
  • The time taken to sell or let previous properties
  • The price the agent achieved for sale or let of previous properties
  • The estate agent fees charged
  • The agent’s knowledge of the local market
  • Their staff’s level of customer service
Users of the site can then see an average rating score of all the estate agent reviews left for the top four estate agents to sell a specific property.

Eardley said, “When comparing estate agents to sell your property, comparing estate agent fees alone is simply not enough. It is necessary to consider the standard of service and speed in which they will be able to sell a property, not to mention the price they achieve for the sale. Consumers want to be able to see trusted estate agent reviews for the best agents in their area.”

“Spencers have proved they consistently provide their customers a high standard of service and should be rewarded for doing so."

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