Dear
All,
Our
offices are now CLOSED but staff are ALL still working from home. Our phone lines are still open diverted to all staff, we are conducting
valuations via video phone, and all urgent repairs are being
undertaken as safely as possible by contractors.
If
you have an urgent issue please call us on 0114 2683682 during work hours or my personal mobile
number is 07770 768896 if you want to call me, Nicola. We are all working on safe ways to continue key handovers for completions, check outs, check ins, and urgent maintenance.
My
own personal circumstances are that my mum has cancer, my dad has serious heart
issues, I have five-year-old twins, and a 94 year old grandma with dementia,
all who I am shopping for and trying to keep safe. I am sure you all have
similar stories and you will want to keep your people safe, just as I am trying
to keep mine safe too.
I
would like to personally reassure all our tenants, clients, vendors, landlords,
and buyers, as well as future clients, that our business will survive this and
that I will do everything that I can to ensure that we are still here on the
other side.
Thank
you in the meantime for your patience and all of your wonderful messages of
support of us at Spencer, we have great staff who are all doing their best for
the business, each other, and for our clients, as well as for their families
too. These are difficult times but I can promise a “no surrender” attitude to
keeping everyone safe as well as to keeping staff and our business running as
effectively as possible.
We
will maintain our social responsibility throughout this time and will promise
our best attention at all times.
Stay
safe.
With
love and best wishes
Nicola
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