"To
All at Spencer's
Firstly, please accept my sincere apologies for the lateness of this note,
moving into a new house with 2 small children in tow hasn't left me
with much spare time! I wanted to write and express my thanks and
appreciation for everything you did for us when we sold our house through
you. You managed to sell our house in a matter of days not only
once but a second time after the first sale fell through, both
times negotiating us over the asking price.
James did a fantastic job of initially coming round to value the house.
He gave us a good honest opinion about the house and his thoughts on what it
could sell for but without giving us the sales spiel some other
estate agents give!
After the sale of the house (both times!), Sally did an outstanding job
of keeping us up to date with any developments. There were many
complications with the house sale but Sally never seemed phased by the
constantly changing circumstances of the sale or the number of times we would
have to speak on a sometimes daily basis.
Even working overtime days before her wedding to try and
ensure that our first house sale wasn't falling through!
I must have phoned Spencer's in excess of a hundred times over the
space of 4 months of dealing with the house sale and not once did I have
to leave a message on an answer machine, each time I phoned I would always get
through to someone. This would usually be the person I wished
to speak to or on the odd occasion they were unavailable someone else
would be on hand to answer my query.
The feedback that we got from Spencer's after viewings had
taken place were quick (often on the same day) and honest
accounts, not just what you thought we wanted to hear.
I would (and already have) recommend Spencer's to anyone
and would have no hesitation in using you again, should we ever move!
Thanks again for all the effort you all put in to make sure our sale went
through smoothly, it really was much appreciated."
Thank you SO much PJ - it was a genuine pleasure.
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