Update
Interview with our MD, Nicola Spencer
What is currently
happening with viewings?
We are not currently
undertaking any physical viewings on properties. We do have video tours
available of rental properties and of some sales properties, if you are
interested in taking a look and registering your interest. We are happily accepting
applications on rental properties but are only registering interest subject to
viewing (at some point) on sales properties.
Can we
put our property on the market just now?
If your
property is empty and we are able to safely gain access to the property with no
contact, we will soon be able to assess and value your property for sales and
rental purposes. If you need a valuation of your property during lockdown, we
can do video valuations to give you a really good idea of value and of our
services on offer. We are hopeful that we will be able to announce getting back
out to properties over the next month or so using PPE.
Are
people paying their rent?
We have a
large portfolio of property management for investors with single properties,
multiple properties and entire blocks of rented property, and we have to say that
on the whole the majority of tenants have been paying their rent on time and
have wanted to do so. Where tenants have had individual and specific financial
restrictions, the majority of landlords have been eager to ensure that they
find a way to help out. We can honestly only say that we have seen the good in
people during this time.
What’s
the future of Spencer look like?
There’s no
danger that we will start to do things slightly differently to before, we will
have to! The video viewings have been a huge success for rentals and make the
process so much slicker and having meetings via Zoom or other video
conferencing has made time management solutions look more attractive in some
instances, but nothing beats proper human interaction. The offices will remain
closed to the public until further notice, but in the background we are busy
beavering away trying to get sales through and letting and managing properties
the best we can.
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