Update Interview with our MD, Nicola Spencer
What is currently happening with viewings?
We are not currently undertaking any physical viewings on properties. We do have video tours available of rental properties and of some sales properties, if you are interested in taking a look and registering your interest. We are happily accepting applications on rental properties but are only registering interest subject to viewing (at some point) on sales properties.
Can we put our property on the market just now?
If your property is empty and we are able to safely gain access to the property with no contact, we will soon be able to assess and value your property for sales and rental purposes. If you need a valuation of your property during lockdown, we can do video valuations to give you a really good idea of value and of our services on offer. We are hopeful that we will be able to announce getting back out to properties over the next month or so using PPE.
Are people paying their rent?
We have a large portfolio of property management for investors with single properties, multiple properties and entire blocks of rented property, and we have to say that on the whole the majority of tenants have been paying their rent on time and have wanted to do so. Where tenants have had individual and specific financial restrictions, the majority of landlords have been eager to ensure that they find a way to help out. We can honestly only say that we have seen the good in people during this time.
What’s the future of Spencer look like?
There’s no danger that we will start to do things slightly differently to before, we will have to! The video viewings have been a huge success for rentals and make the process so much slicker and having meetings via Zoom or other video conferencing has made time management solutions look more attractive in some instances, but nothing beats proper human interaction. The offices will remain closed to the public until further notice, but in the background we are busy beavering away trying to get sales through and letting and managing properties the best we can.